City Air has been working and partnering with us for over 10 years. I emphasize the word partnering because Raphael is one of the most honest guys in this business. He isn’t pushy, but he’s knowledgeable, he doesn’t over charge because it isn’t about the money for him. He is interested in the principles of making people comfortable and having ac units working well. Raphael is a man of integrity and I trust him with my AC unit and his partnering with me to keep our equipment working. He will be replacing our 21 yr old units next year. Give this guy a call, or at least give him a shot!! 7/20/21 City Air installed a new Trane unit in my home. The technicians were great to work with and were very efficient!! This is a small business, and they will get my highest endorsement!! I leave this as proof why I will stick with this company. When employees speak highly of the owner and how well they are taken care of, solidifies my decision to work with this company. 5 stars!!

  Rafael and his team at City Air Experts are nothing but professional and responsive. Rafael diagnosed the underlying issue with my AC unit, and was upfront with future issues that will occur with the unit. Another local prominent company in the Charlotte market recommended the entire AC unit needed to be replaced, while Rafael provided feedback that the unit could be salvaged for a fraction of the cost of replacement and still get roughly 7 years out of it.

  City Air has been working and partnering with us for over 10 years. I emphasize the word partnering because Raphael is one of the most honest guys in this business. He isn’t pushy, but he’s knowledgeable, he doesn’t over charge because it isn’t about the money for him. He is interested in the principles of making people comfortable and having ac units working well. Raphael is a man of integrity and I trust him with my AC unit and his partnering with me to keep our equipment working. He will be replacing our 21 yr old units next year. Give this guy a call, or at least give him a shot!!

  Rafael did a fantastic job. He was on time and professional. Prices are very reasonable. Still have some more work that they are going to finish up once the parts come in so I will update the review at that point. So far so good

  I just bought a house and needed a new furnace to replace one that was over 30 years old and not up to code with the old vent system. Rafael and his staff were expedient, transparent, and thorough from start to finish. After several quotes, city air experts not only gave me the best price but also didn’t try to hide any hidden charges added on after accepting their estimate. I highly recommend this company to anyone needing HVAC work.